FAQs

  • WHERE ARE THE VENUES?

    En Masse is a multi-day festival held across a number of different venues in Bristol. Our music programming will be taking place in the following venues:

    Document - 30 Pennywell Rd, St Jude's, Bristol BS5 0TH
    Trinity Centre - Trinity Rd, Bristol BS2 0NW
    Strange Brew - 10-12 Fairfax St, Bristol BS1 3DB
    The Island - Nelson St, Bristol BS1 2BE
    The Love Inn - 84 Stokes Croft, St Paul's, Bristol BS1 3QY

    WHAT DO I NEED TO BRING FOR ENTRY?

    Your valid Headfirst ticket for the night, ID to match the name on your ticket, and a good attitude. If your mate did the group a favour and bought all the tickets, please make sure to enter together or have a copy/photo of their ID with you.

    WHO IS PLAYING WHERE?

    Though we are very proud to be running En Masse over many days, we’re aware that there’s a lot to take in. The lineup and individual day wayfinders will be released nearer the festival.

    WHO CAN ATTEND EN MASSE?

    En Masse events are open to everyone. However, some venues have age restrictions, for more information about this please contact us or our partner venues. For accessibility questions please check the ‘Accessibility & Inclusivity’ section of our FAQs.

    WHAT ARE THE COVID RULES?

    There are currently no Covid-19 related entry requirements in place at any of our partner venues.

  • HOW DO THE TICKETS WORK THIS YEAR?

    This year we are continuing to offer a Festival Pass which will grant entry to all events.

    We are also selling individual tickets for all events which are sold via Headfirst, in case you can’t make it to them all.

    YOUR FRIEND WANTS A TICKET, BUT WE’RE SOLD OUT!

    If you would like to buy a ticket for a sold out En Masse event you will need to join the waiting list and resale queue on Headfirst. You will be notified through Headfirst of any available tickets. We strongly encourage you not to buy tickets from other sellers – they are likely to be scammers.

    HOW ARE TICKET PRICES CALCULATED THIS YEAR?

    For both the Festival Passes and single event tickets, we consulted partner venues, other promoters, Headfirst staff and past En Masse attendees when developing ticket prices to ensure they were reflective of the market and affordability. 

    The clubbing and festival industry is especially financially precarious at the moment. The cost of living crisis and inflation has an impact on all participants within this industry and the entire supply chain. We feel our ticket prices are reflective of this whilst still being accessible to a large demographic of folk. 

    This year we are adding a select number of financially accessible tickets. Please be discerning when purchasing these. If these tickets are sold and you require one, please contact us via info@enmasse.dance

  • Sensory

    Music programme events will have high sound levels. Ear plugs are available at the bar. Music programme events will have flashing lights and strobe lights. There will be no flashing lights or strobe at the Community and Arts events.

    Quiet spaces

    Not all venues have allocated quiet spaces but re-entry is permitted in case you need a break. We also have a small sensory pack on hand to make areas as comfortable as possible.

    Welfare

    Our stewards have received information and training on accessibility and inclusion. They will be on hand to support access needs, answer questions and advise on getting home.

    We do not tolerate harassment of any form. If you experience or witness harassment of any kind, please notify a steward immediately. 

    Accessibility

    Please see detailed tab below for full venue by venue accessibility information.

    Queries

    Please info@enmasse.dance

    Accessible signups for Community & Arts Events
    If you would prefer to RSVP via voicenote, please call + 44 20 39960965 and leave an answer phone message.

    The message will only be used to register them for the event. We won’t share it with anyone else, and we’ll delete it once their sign-up is complete.Please feature the following information:

    • Full name

    • How we can contact you (phone or email)

    • Any access needs or questions

  • COMMUNITY AND ARTS VENUES

    Bookhaus:

    • Step free and wheelchair accessible

    • Events are seated

    • Disabled access toilet available for use during events

    • Allocated wheelchair viewing areas / tables available on request

    Mickey Zoggs:

    • Disabled / wheelchair user WC - NB: Although it complies with size regulations, given that there is no hoist or bars, this does not qualify as a disabled WC.

    • Step free and wheelchair accessible

    • Allocated wheelchair viewing areas / tables available on request

    • Gender neutral toilets

    • Seated event

    Kit Form

    • Step free and wheelchair accessible

    • Disabled / wheelchair user WC - NB: does not have powered doors to the toilets, or an emergency cord.

    • Seating available

    • Allocated wheelchair viewing areas / tables available on request

    Cafe Kino

    • Gender neutral toilets

    • Unfortunately Café Kino's basement, where this workshop will take place, is not fully accessible as it is down a narrow flight of stairs.

    Elevator Sound

    • Step free and wheelchair accessible

    • Allocated wheelchair viewing areas / tables available on request

    Strange Brew

    • Step-free, level access throughout

    • Disabled / wheelchair user WC

    • Additional ambulant disabled WC

    • Allocated wheelchair viewing areas / tables available on request

    • Gender neutral toilets


    The Cube Microplex

    • We regret that there is no wheelchair access at The Cube.

    • Seated event

    The Crypt 

    • Sadly, The Crypt at St. John on the Wall is accessible only by using stairs.

    • There are no toilets

    MUSIC VENUES

    NB: All music events contain flashing lights

    Document 

    Thursday 09/10 - 7:30 - 11PM

    • Ramp access via the main customer entrance

    • Accessible & ambulant toilet inside the venue 

    • Gender Neutral toilets

    Trinity

    Friday 10/10  11PM - 5AM

    • Ramp accessible

    • Accessible toilets inside the venue

    Strange Brew

    Saturday 11/10 - 6 - 10:15PM

    • Step-free, level access throughout

    • Disabled / wheelchair user WC

    • Additional ambulant disabled WC

    • Allocated wheelchair viewing areas / tables available on request

    • Gender neutral toilets

    The Island

    Saturday 11/10 - 10:30PM - 5AM

    • The venue is not wheelchair accessible

    • Gender neutral toilets + two WC’s are also separately partitioned for use solely by those identifying as women.

    Love Inn: 

    Sunday 12/10 - 6 PM - 12AM

    • Gender neutral toilets

    • Ramp accessible entrance

    • Accessible WC’s

    • We reserve the right to remove festival goers for any harmful or inappropriate behaviour that may make members of our community feel unsafe or affect the enjoyment of other persons at the event. This includes a lack of respect for physical & emotional boundaries i.e. non-consensual touching, discriminatory, threatening or abusive language or mannerisms.

    • The En Masse Festival Pass grants entry to the festival events on Thursday 9th October, Friday 11th October, and both (2) events on Saturday 12th October - it does not grant access to the closing party on Sunday 12th October  which is ticketed separately.

    • Tickets which are purchased per En Masse event will only grant entry to that named event and no others. See above line in relation to Festival Pass entry details. 

    • These Terms and Conditions (“T&Cs”) incorporate, and should be read together with Headfirst Bristol’s terms & regulations, which you can obtain at the point of purchase on their website. Your possession of this ticket constitutes your acceptance of these T&Cs.

    • By purchasing any ticket or festival pass, you accept to be added to our mailing list. This mailing list will not be shared with any third parties & will only be used to keep you informed on event information. You are able to opt out once you’ve received a newsletter.

    • Tickets and passes are only valid when purchased from Headfirst Bristol. Please be aware of ticket touts. 

    • This is an 18+ event, please do not purchase tickets or passes if you will not be of age at the time the festival commences. ID will be required upon entry which must match the name on the ticket.

    • Please see partner venue websites for a list of prohibited items. If found in possession of a prohibited item, we reserve the right to remove you from the site.

    • We do not condone the use of illegal drugs at any of the events. 

If your question has not been answered above, please reach out to us at info@enmasse.dance or our Instagram page @enmassefest